- Do you believe that to succeed in today’s world you need more than just technical knowledge?
- Do you embrace the fact that we are in the 21st century where people skills are as important as technical skills?
- Are you open to the possibility of developing and empowering your employees to be more autonomous, take more responsibilities and make better decisions?
To succeed in the workplace today you need to master soft-skills in the same way that you master your technical or managerial abilities.
I provide very practical technical training in Project Management and also in Emotional Intelligence and soft-skills for daily use in the workplace.
I also design workshops to suit your individual organization situation and goals with defined achievable objectives that will convert into a transformation action plan.
Emotional Intelligence for the Workplace
- Would you like that your team understood your clients’ needs better?
- Would you like to be able to handle stress rather than having stress handle you?
- Would you like to have time for strategic thinking?
- Would you like to be more assertive in your communications so you are heard and understood?
Using emotional intelligence is the cornerstone of today’s work environment.
My training and workshops around Emotional Intelligence are focused on developing the skills required to succeed in today’s’ workplaces.
They are practical and we work on developing listening skills, empathy, understanding how stress works and how to manage it and how to develop communication abilities that build relationships.
We use practical examples from the participants to identify how we can better connect with others at work.
As a result, participants are better capable of connecting with colleagues and client’s needs, communicate with them in an assertive way and build stronger and lasting relationships.
Practical Project Management
- Are you frustrated that your projects are delayed, people are not engaged, objectives not achieved…?
- Would you like to know what works in real life vs what Project Management methodologies teach you?
- Would you like to know the keys to creating an engaged and cohesive team?
Learning when following the book might not be the best option can be key to a successful project delivery.
My Project Management training is designed to give you the tools and skills to manage projects confidently. You will learn what the best practices in Project Management say but also when following the methodologies is not the best option.
We use real examples to learn to identify the best course of action in different scenarios.
As a result, participants will have the knowledge and tools to deliver projects successfully without being trapped in common mistakes.
Workshops
Past clients have benefited from tailor-made workshops to suit their individual needs with clear learning objectives.
Some workshops delivered for clients
Leadership > Develop a leadership culture in new managers
Customer Focus and Customer Experience > Learn to view your work from the customer point of view and design processes to improve customer experience
Becoming a Trusted Adviser > Learn to gain customer trust raising your company’s profile with your clients
Follow Your Dreams > Empower people to think big
Transitioning to a Project and Service Oriented Framework > Design new processes to scale a start-up for growth
Building a Team Improvement Plan > Design an internal plan to improve team cohesion, performance and client deliveries
Proven results from past clients
"He is one of the most competent and pleasant people I have worked with in my 15 years experience as a training facilitator. Pablo's active listening skills and empathy are a huge asset for him. Participants feel listened to and immediately comfortable in his presence"
Marcello Mereu, Director Cello Communications
"I would like to highlight the work Pablo did during the ITIL implementation workshops for a project under great time pressure and a very demanding client. With the results from the workshops we identified the areas that needed some change in their processes and ways of working. Pablo helped during the design and implementation phases. His stay in the project was short but very impactful. He is a responsible person, committed and worked with me under high pressure. I really enjoyed working with him and was sorry when he had to leave"
Natalia Costa, Delivery Project Manager
